Payment Processing: HexPlace uses Paddle as our payment processor. Paddle is a digital commerce platform that handles billing, taxes, and compliance for digital products and software. All transactions are secure and PCI-compliant.
Payments processed securely by Paddle Inc.
Frequently Asked Questions
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers through our payment processor Paddle.
Is my payment secure?
Yes, all payments are processed through Paddle, which is PCI Level 1 certified and complies with all international security standards. Your payment information is encrypted and never stored on our servers.
Can I get a refund?
Yes, please review our
Refund Policy for details. We offer a 14-day refund window for most purchases through our payment processor.
What are Cores?
Cores are the in-game currency of HexPlace used for various functions within the game. You can purchase Cores in various bundles above.
Do you offer bulk discounts?
Larger bundles offer better value per Core. Contact us for special arrangements or bulk pricing.
How long does it take to receive my Cores?
Cores are typically added to your account immediately after successful payment. In rare cases, it may take up to 24 hours for transactions to be processed.